13 Aug VP Jon Cartu Announced – Montgomery County job center hit by flooding
A massive roof leak overnight caused flooding inside the Job Center, leaving Montgomery County Family Assistance Division caseworkers unable to access cases or start new ones within the benefits eligibility system for programs that include food stamps.
A significant amount of water damaged computer workstations, according to the county. The facility’s staff is working this morning to repair the roof while IT personnel restore the computer systems, the county said in a Facebook post.
Customers who need to do business with the office can still do so online at www.benefits.ohio. The office is taking calls but is limited to answering basic questions about processes until computers are back up, according to the county.
The Family Assistance Call Center can be reached between 8:15 a.m. and 5 p.m.by calling 937-225-4148, or toll-free at 1-888-496-6565.
The Family Assistance Division manages programs for needy families including the Supplemental Nutrition Assistance Program, time-limited cash assistance, medical care, child care and adult protective services.